Warranty

 

All DiCAPac products purchased from our authorised dealers come with 1-year one-to-one exchange warranty under manufacturer’s production fault.

Before returning any faulty product under RMA claim, please contact:

DICAPAC SINGAPORE
GMM TECHNOWORLD PTE LTD
8 Burn Road, #05-01 Trivex
Singapore 369977

 

 

Email: sales@gmm.com.sg | Tel: +65-6386 1815 | Fax: +65-6385 6984

Warranty Claim Required:
Proof of purchase from our Authorised Dealer (Invoice / Receipt)

WARNING: If you obtain DiCAPac Waterproof Case from an unauthorized dealer, your warranty will not be valid, and we cannot offer you the assurances of quality and satisfaction afforded by the DiCAPac Warranty Program. To verify whether or not a retailer is an Authorized DiCAPac Dealer in Singapore, please check our dealer list.

IMPORTANT:  As of Apr 2018, customers do not need to register their product warranty online. Your warranty will start effectively on the date of purchase. Please note that for any and all warranty benefits, you must keep your original purchase receipt/sales invoice showing the name of the Singapore Authorized DiCAPac Retailer, name of original owner, purchase date, product model name, model type, purchase price, and relevant serial number.

Certificate of Limited Warrranty – Terms and Conditions

  1. The limited warranty period is one (1) year from the date of purchase.
  2. The limited warranty is void without the retailer’s company stamp.
  3. The purchaser (or representative) must produce the certificate of limited warranty Card and Proof of Purchase Invoice/Receipt from DiCAPac Singapore Authorised Dealers when service is required.
  4. This limited warranty does not cover:
    1. Parts requiring replacement due to normal use, fair wear and tear, nautural disaster, rust stains and corrosions.
    2. Parts that are burnt due to any circumstances, whether under normal usage or not.
    3. Usage other than in accordance with instructions.
    4. Any damages/expeneses of any other equipments/devices/property related to the usage of the products.
  5. If the products has reached end-fo-life (EOL).  It will be sent for repair or replaced with same/equivalent product at GMM Technoworld’s discretion.
  6. GMM Technoworld Pte Ltd reserves the right to amend or modify the terms and conditions of this warranty without giving prior notice.